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Hospitality Trends - Hamister Group News

Tuesday October 7th, 2008

Next	Page 1 of 3

	Optimum Pace in Dating, Gambling, and Recruiting: Lessons from Dan Kutis and Kenny Rogers
	Any American over the age of 30 will immediately recognize Kenny Rogers' 1978 hit The Gambler:


	2008-09-17	Employment	more...

	Outstanding Customer Service Simply Isn't Good Enough - By Nektaria Hamister, Matt O'Br...
	We have a shocking confession: Matt, Kent, and I have absolutely no intention of providing excellent customer and co-worker service. We p...


	2008-04-14	Management	more...

	Love Letters to Ideal Future Employees - By Nektaria Hamister
	I think of employment ads and descriptions as personalized letters to ideal candidates. Trying to screen out inferior candidates is usel...


	2008-02-29	Management	more...

	The Important People in a General Manager's Life - By Gina Abernathy
	I began my hotel career as a front desk clerk. I subsequently worked as a reservations manager, a director of sales, and then as a multip...


	2008-02-18	Management	more...

	Fresh Ideas on Making a Great First Impression - By Gary Pelton
	As a hotel manager turned assisted living administrator, I have a unique perspective on what it takes to make a good first impression in ...


	2007-12-11	Management	more...

	R-E-S-P-E-C-T Aretha Knew What She Was Talking About - By Nektaria Hamister
	Respect Your Customer, For Better Or For Worse


	2007-11-06	Management	more...

	Another Lesson Learned Along The Way: Never Ever Assume That You Already Know What Your...
	Mark Hamister often talks about the importance of not straying too far from your present skill sets when entering a new business sector. ...


	2007-08-16	Management	more...

	It's NOT All about You: Networking Done Right - By Bill Caraway, Hamister Hospitality, ...
	When I hear the term 'networking event', I imagine swarms of salespeople buzzing about the superiority of their products and businesses. ...


	2007-06-14	Other Articles	more...

	Integrity, Growth, and Connecting with Customers - By Mark Hamister
	More Lessons from the Early Years of The Hamister Group


	2007-05-18	Employment	more...

	Should They Stay or Should They Go? What to Do with Poorly Performing Staff - By Jack T...
	Fir'em is not always the right answer. Co-workers may be delivering inferior results because of personal problems, lack of training, unre...


	2007-04-17	Employment	more...

	Never Give Up and Other Lessons Hotelier Mark Hamister Learned Before Age 18
	In honor of The Hamister Group's upcoming 30 year anniversary, I would like to share some didactic stories from the company's pre-history...


	2007-04-10	Management	more...

	How I Do It: Hotelier Mark Hamister's Strategies For Getting Through The Day Efficientl...
	My pledge to personal communication with all of my co-workers and business partners forces me use my time as effectively as possible. Her...


	2007-03-26	Management	more...

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