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Hospitality Industry News - Features
Thursday December 4th, 2008
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Page 2 of 6
How To Address The 'Guest Experience' With Your Staff! - By J. Ragsdale Hendrie
Starbucks, once the darling of Brand excellence, devalued, and now on a tentative ascension, was never about the coffee. It was about th...
2008-11-18
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Food & Beverage - 6 Cool Tools to Build Buzz and Customer Traffic - By Ken Bu...
Customers often ask 'what's new?'...so what do you say?
2008-11-18
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Social Media for Hotels - What You Can Do in This Economy - By Neil Salerno
TripAdvisor...The Best Thing since Peanuts
2008-11-18
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Spa Sustainability Strategies for the Environment, The Guests, & Your Busines...
Going green is not a trend... it has a life of its own that continues to grow and gain momentum. This phenomenon is becoming so prevalent...
2008-11-13
Features
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When in Doubt, Always Make That Call: New Generation of Hospitality Sales Pro...
One of the great things about selling is that not only are we always learning new stuff, but how easy it is to momentarily forget those s...
2008-11-12
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Food & Beverage - 8 Recession Opportunities: Turn Lemons into Lemonade - By K...
Downturns can reveal surprising opportunities... As your competitors reduce expenses, they often cut muscle, not fat - their marketing is...
2008-11-12
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Does Your Hotel Website Really Produce Sales? Can Revenue Management Make a D...
I think it's time to slow-down, sit-down, and evaluate the impact of the Internet on hotel sales. For the past several years, hotels have...
2008-11-12
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Reducing Worker Stress in Turbulent Economic Times - By Roberta Chinsky Matuson
These are stressful times, particularly for those who work in restaurants and hospitality establishments. Customer expectations are up, w...
2008-11-07
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The Lost Art of Managing an Account - By Jaime Job
In over twenty years of experience in hotel sales offices and as a consultant converting, upgrading, auditing systems and training sales ...
2008-11-07
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Why you must act NOW to win the hearts, minds & loyalty of your workforce - B...
The EFCA: Why you must act NOW to win the hearts, minds & loyalty of your workforce. Why you must act NOW to win the hearts, minds & loya...
2008-11-06
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Radical Departure From Destination Marketing Norms - 'Embrace the ones who lo...
Build it, and they will come! Skies the limit! Growing Budgets, glowing prospects, good times for all. Now, the Hospitality landscape f...
2008-11-06
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Lessons from the Field - Unleash the potential! Recognize the true value of y...
The economic uncertainties facing the hospitality industry in 2009 are very real, but there have been cycles of reduced demand before and...
2008-11-06
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Alluring Descriptions Are Key To Converting Reservations - By Doug Kennedy
Despite the advances in training methodology that have been made in recent years, it still amazes me how many hotels still end up with a ...
2008-11-04
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Customized Service And The Value Of Loyalty For Life - By Osvaldo Torres Cruz
How much are our guests worth? This question is asked at every Hotel. For this type of business, profit varies according to guests' beha...
2008-11-04
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Food & Beverage - Squeezing The Lemon - By Joe Dunbar
Operators are working the monthly income statements searching for ways to generate more profit. Many operations are running just above or...
2008-11-03
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Home Sweet Hotel - By Daniel Edward Craig
The increasing popularity of condo-hotel developments has put within reach a lifestyle previously reserved for the rich and famous: livin...
2008-10-30
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