The Ritz-Carlton Case - Why it may not matter that much
The recent award of $10 million in punitive damages in proceedings P.T. Karang Mas Sejahtera (KMS) and Marriott International Inc. and The Ritz-Carlton Company LLC (Ritz-Carlton) has provoked considerable discussion on the effect of that decision for the hotels industry. The purpose of this article is to examine the decision in its proper context, and to look at what general application it has (if any) on owners and operators in similar situations. ...more

Hotel Real Estate Sales Continues Hyper-Active Trend in 2007 - 2008 Expected to Remain Quite Active
Hotel Brokers International (HBI) the nation's largest brokerage organization with more than 30 offices coast to coast, today released its TransActions Recap 2008, detailing hotel real estate activity for 2007 and its forecast for 2008. ...more

The Rushmore Letter - Hotel Investments Handbook - By Steve Rushmore
I wrote a book entitled Hotel Investments: A Guide for Lenders and Owners which described the process of making sound hotel investments. ...more

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Chasing Your Own Private Equity - By Christian Anklin
HVS Executive Search explains the logic of granting equity to key executives, especially for startup scenarios or takeovers. ...more

The Business Case for Employee Opinion Surveys: An Example with Orient-Express - By Eddy M. Elmer and Jim Houran
Orient-Express Hotels, Trains & Cruises is a leading brand in the service-hospitality industry - a name associated with worldwide luxury travel. The company's Central Reservations Office (CRO) recently underwent restructuring that potentially could have significantly dampened the department's morale, productivity and revenue. ...more

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NPD Reports on the Economy's Effect on Consumers' Meal Strategies
Leftovers Again? Consumers make in-home meal adjustments to manage expenses ...more

Restaurant Trends - Growing And Emerging Concepts - Data reflects change and activity from November 30, 2007 to March 30, 2008
Update from Restaurantchains.net on growing and emerging restaurant concepts ...more

Technomic Identifies Nutrition as Important Component of Corporate Social Responsibility in Restaurant Industry
In its latest study of consumer attitudes toward corporate social responsibility (CSR) in the restaurant industry, Technomic asked consumers to rank their three most pressing social issues and found that restaurant users rated both nutritional disclosure and responding to nutritional concerns among the four most important of 17 social issues for the restaurant industry to address. ...more

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Hitwise March 2008 Travel Category Report
The Hitwise Travel Report provides marketers an understanding of the competitive online travel landscape in terms of competitive clickstream, including traffic sources and referred destinations. ...more

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Hospitality Teaser: The Sound of Hospitality - Can Your Guests Hear It?
It's more than the words. It's more than the voice tone. Yes, the Sound of Hospitality is heard loud and clear when a culture of professional hospitality exists. The importance of the Sound of Hospitality is vital when it comes to telephone etiquette. ...more

Creating Success during a Downturn in the Economy - By Dr. Rick Johnson
Today we are engulfed in the debate on whether or not we are facing a true recession. Fifty percent of the so-called expert economists say we are and fifty percent say it's just a downturn and we will come out of it in 2009. ...more

Hotel Lessons Learned From A Five-Star School Principal - By Doug Kennedy
For five years now I've had the privilege of being a parent-volunteer at my children's public school, which is Hollywood Hills Elementary in Hollywood, FL. Now I might be a little biased in saying that this is the best elementary school anywhere, since Mrs. Roberts is my personal hero, but I do have lots of evidence to make the case that our school is one of the best in our state if not nation. ...more

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Canadian Occupancy, ADR, RevPAR - Week Ending March 29, 2008
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

January 2008 Canadian Lodging Outlook
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes occupancy and average room rates from major cities in Canada. ...more

No crunch on London profits during February 2008
UK Chain Hotels Market Review - February 2008 ...more

UK hotel market remains buoyant
The UK hotel market remained buoyant in February, according to the preliminary monthly figures for February released today by PKF Hotel Consultancy Services. As in January, the increases were mainly down to increases in room rate, but occupancy rates also fared well. ...more

Weekly U.S. Lodging Performance for the week of Mar 23, 2008 - Mar 29, 2008
Weekly summary of Occupancy, ADR and REVPar for the United States. ...more

International Film Industry Boosts Berlin Room Rate
European Chain Hotels Market Review - February 2008 ...more

Hospitality India - Growing Pains - By Achin Khanna
The fast growing Indian hospitality industry faces several roadblocks. Inflexible FSI norms, high land costs, inadequate parking spaces, relatively poor urban infrastructural planning and political inadequacies are briefly discussed in this article. ...more

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UT Study: Tourism Industry to Benefit from Tax Rebates
Many of the tax rebate checks coming soon to individuals and families across the country likely will be spent on summer and fall vacations. ...more

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Economist to Canadian Business Travel Industry: Growth May Slow
The business travel industry in Canada is bound to feel the effects of the economic slowdown in the United States, a senior economist from Scotiabank warned more than 225 travel managers and suppliers yesterday as they gathered in Toronto for a two-day conference sponsored by the National Business Travel Association (NBTA) Canada. The industry is expected to continue growing, but at a slower rate compared to recent years. ...more

Africa Top Destination for Global 'Voluntourism'
UC San Diego survey shows all generations will travel to help others ...more

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